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Upcoming Scheduled Maintenance:29th November 10:00pm NZDT
Summary
Making payments
How it works for senders
How it works for receivers
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If you couldn't find your answer in our
Frequently Asked Questions
section, please complete the form below and we will come back to you as soon as we can.
Your Name*
Your Email Address*
What is your Enquiry?*
Please Select
General enquiry
I deposited money, where is it?
I can't log in
I can't verify my passport
Other
When did you send it?*
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Today
Yesterday
More than 2 days ago
Over the weekend
On Friday night
How did you send it?*
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Internet Banking
Bank (Cash Deposit)
SPBD Retail Store
Credit Card
Other
Currency deposited?*
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Australian Dollars
New Zealand Dollars
Pounds Sterling
United States Dollars
Name of your bank?*
How much did you send?*
What deposit reference did you enter?*
What screen are you stuck on?*
Please Select
Entering my email address/password
Answering my secret question
Comments*
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Contact
Customer Service
KlickEx Phone:
NZ: (+64) 9 377 5539
AU: (+61) 1300 266 449
SPBD Phone:
Keiolani Samuelu:
685-7704251
685-20189
Faapine Visesio:
685-7704259
685-20189
Frequently Asked Questions
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